With the social media landscape constantly evolving, there’s always something new to learn for both novice and experienced marketers alike. Naturally, you might have many pressing social media marketing questions you’re embarrassed to ask because they seem like common knowledge. But no social media question is too simple because it can be challenging to catch up, especially in 2024, when changing social media regulations bring something different every day.

In this post, we answer some of the most common and important social media questions. Besides general FAQs, we’ll also tackle platform-specific questions. Let’s get started!

Table of contents:

General social media questions

1. How many people are on social media?

As of January 2024, a total of 5.04 billion people around the world use social media, putting the worldwide social media penetration rate at 62%.

2. What is the most popular social media platform?

Based on user count alone, Facebook continues to be the most popular social media platform. It had 3 billion monthly active users in Q4 2023.

3. How long does the average person spend on social media per day?

As of 2024, the average social media user spent around 2 hours and 23 minutes per day on social media according to Statista. Interestingly, this is down from 2 hours and 31 minutes the previous year.

Bar graph from Statista showing average number of minutes users spend daily on various social media platforms.

4. What is the fastest-growing social media platform?

While Facebook remains the largest overall platform at three billion users, TikTok has climbed to the fifth largest platform in a short time, with 1.5 billion users. YouTube, WhatsApp and Instagram round out the top five largest platforms.

5. What’s the best time to post on social media?

The best time to post on social media depends on several factors. While your choice of platform and your industry both matter, your audience activity plays the biggest role. You should look at your post performance to get valuable data about the perfect post timing for your business.

You can also use our guide on the best time to post as a starting point before you find what works best for your business and industry.

6. How often should I post on social media?

Again, this largely depends on your audience. While you definitely should publish at least one post every day, you should see if posting more often will make any difference in your performance. Once you find a posting frequency that works for you, create a publishing calendar, and follow it consistently.

Sprout Social publishing calendar in month view featuring content by social media network, message type, tags and campaigns.

7. Which social media platform should I use to promote my business?

Having a presence on all popular platforms can be counterproductive if not executed with a strategy. Instead, focus on the platforms that are highly popular among your target audience. The best platforms to use will vary for each business. Check out our guide on how to choose the best social media channels for your business.

8. How do I get started with social media marketing?

There are a few things you need to begin marketing on social media—a goal, target audience and strategy. Determine what you want to achieve through social media marketing and what types of people you want to attract. Then create a social media strategy to streamline and organize your approach.

9. What kind of content should I post?

This also depends on your industry and what appeals to your target audience, although visuals typically take the cake on social media. Try out some of our social media post ideas and see which ones perform the best to find out what type of content your audience likes.

10. How can I get more followers on social media?

Growing your social media following involves a lot of planning and strategizing as well as posting the right content and targeting the right audience. Use our comprehensive guide on how to grow your social media audience to get started.

11. Can I use social media to build a B2B marketing strategy?

Absolutely. With 53% of consumers saying their social media usage has increased over the last two years, your target audience is active on these platforms more than ever. Sprout’s Social Listening tools provide indepth insights including demographic information such as audience segmentation based on factors like age, gender and location when analyzing social conversations about a specific topic for a more comprehensive grasp of your prospects.

Insights from Sprout’s Listening tool showcasing audience demographics like age and gender.

Leverage our guide to building a customer-centric B2B social media strategy to start planning.

12. How can I use social media data for market research?

Annual market research is critical for keeping your overall marketing strategy ahead of the curve, and social media data is ripe with actionable insights. Uncover useful insights like audience intent, trends your customers are following and how customers are using your products and services. We have a full article on ways to use social media for market research to get you started.

13. What are the best social media metrics to track?

It’s important to track social media metrics that are important to your organization. Vanity metrics like follower growth and audience still tell a part of your overall story, and can be useful to include. You’ll also want to consider customer satisfaction metrics like reply time, total response volume and customer satisfaction scores (CSAT). Awareness is trackable through metrics like reach, and customer retention is spotlighted in reviews and net promotor score (NPS). Find a full list of suggestions in our guide to the best social media metrics to track in 2024.

14. How can I build an effective influencer marketing strategy?

Influencer marketing has evolved greatly over the years; no longer are brands required to shell out major money for sponsorships with celebrities. The type of influencer you need will depend on your brand persona and target audience. You don’t always need macro influencers with millions of followers to make an impact; micro-influencers with niche followers might just be what your brand needs. Here is a complete guide on the key considerations you need to keep in mind to build an effective influencer marketing strategy.

Influencer marketing tools like Tagger are pivotal in optimizing influencer marketing efforts. They help you find the right influencers from thousands of vetted content creators, manage contract negotiations and analyze campaigns in real time so you get prompt performance insights and use them to improve your strategy.

Tagger helps you find the right influencers from thousands of vetted content creators and analyze campaigns in real time so you get prompt performance insights and use them to improve your strategy.

15. What are the best metrics to track for influencer marketing?

Once you’ve got a solid influencer marketing strategy built, hone in on what metrics you need to track, such as post performance and the influencer’s overall account performance. We suggest these 10 best metrics to track for influencer marketing including audience engagement and website traffic.

Instagram FAQs

16. How many active users does Instagram have and can it really help my brand?

Over 2 billion users are active on the platform monthly. Additionally, there are over 200 million business accounts on Instagram. And on average, most Instagram users are between the ages of 18 and 34. Learn more Instagram stats.

Instagram data reveals that 70% of consumers research brands and products on the platform for their next purchase. Instagram is also the most-used platform for influencer marketing and 80.8% of marketers plan to use it to strengthen their influencer marketing strategy in 2024. Instagram Stories has further solidified the network’s status as the primary platform to promote visual content and Instagram Story ads has resulted in more advertisers promoting their products through Instagram Stories than ever before.

There are several apps you can use to enhance your Instagram marketing strategy—apps that can save you time and effort in content creation, scheduling and reporting. Check out a curated list of Instagram apps you’ll need to meet your marketing goals on the platform.

17. How many followers does the average Instagram user have?

The average Instagram personal account has about 150 followers. For public influencer accounts, the number varies widely; an account is considered a micro-influencer with around 1,000 followers.

18. What percentage of Instagram followers sees your post?

While Instagram hasn’t made anything official, many users have noticed that their posts reach only about 7% of their followers. This is because the platform prioritizes posts from accounts you regularly interact with.

19. What is the average age of Instagram users?

On average, most Instagram users are between the ages of 18 and 34. Learn more Instagram demographic stats.

Statista bar graph showing what percentage various age groups make up of Instagram's overall user base.

20. Does Instagram sell your information?

No. According to Instagram’s data policy, the network promises to never sell your information. It does, however, share analytics data about users’ activity and preferences with third-party partners such as advertisers and analytics services.

21. What information does Instagram collect?

Besides your device information, Instagram collects the content, communication and information you provide. This can include metadata about your content such as the location. It also collects information about how you use the platform and the people, accounts and hashtags you interact with. Read the full Instagram data policy to learn more.

22. Can you export Instagram followers?

Yes. While not in the Instagram app itself, several tools such as IGExport and Phantombuster will let you export your Instagram followers into a .csv file.

23. Is there a way to download Instagram posts?

Instagram gives you an option to download a copy of all the posts you’ve shared on the platform. Find out how to do this through the Instagram Help Center. As for posts shared by other people, Instagram won’t let you download them directly but you can use third-party apps like DownloadGram and Ingramer. Check out Instagram’s terms of use for image downloading, reposting and embedding.

24. How do you save someone else’s picture on Instagram?

Click on the “Save” button at the bottom of the post and Instagram will add it to your collection. This isn’t the same as downloading a photo or video. To download a picture, you’ll need to use third-party apps.

Image of comment section of Denny's Instagram page, with a red arrow pointing to the save button.

25. How can I see who saved my pictures on Instagram?

Instagram doesn’t give you the option to see who’s saved your posts, but with an Instagram Business Profile can find out how many times a post has been saved. You can find this information under Post Insights.

26. How do you remove pictures from Instagram?

To remove pictures or videos you’ve posted on Instagram, tap on the “Options” button above your post and then choose “Delete.” You’ll need to tap “Delete” again to confirm that you want to remove the post from Instagram.

27. How do you get your “Top Live” on Instagram?

You could access this “Top Live” section at the top of your “Explore” page before, but Instagram has since removed it. Your curated “Explore” page may show suggested Lives alongside Reels and regular posts.

28. How can I share live video replays?

Choose “Share Video” when you see the option at the bottom of your screen once the broadcast ends. You’ll also get the option to “Download Video” in case you want to save it to your camera roll or “Delete Video” if you don’t want to keep it.

29. How can I see who is live on Instagram?

When someone you follow goes live on Instagram, you’ll see their profile picture at the top of your Feed with a colorful ring around it along with the word “Live.” Tap on the profile picture to start watching their live video.

30. How can I see active users on Instagram?

If users are currently active, you’ll see a green dot next to their profile picture and username. You won’t be able to see this feature if users have turned off their activity status.

31. What is Threads and can I use it for my brand?

Threads is a social platform with a similar structure to Twitter/X that connects directly to Instagram. Users can sign up for Threads via their Instagram account.

Threads can be a piece of your overall social strategy and leveraged in much the same way you use Twitter. One thing to note is that your audience on Threads will likely be identical to your Instagram audience. This offers new ways for your brand to engage with this specific following, reaching them in a different format.

32. How do I get started with Threads?

You can set up a Threads account through your established Instagram account. Download the Threads app from the App Store or Google Play Store and login with your Instagram credentials to get started. The username you use on Instagram will carry over to Threads, and you’ll have the option to customize your profile and bio on the new platform. If you already have the Instagram app downloaded, you can also search “Threads” and tap the ticket icon that appears in the search bar. Read everything you need to know about getting started with Threads.

Two screenshots of the Threads sign up experience in the Instagram app. The first is a screenshot of the Instagram search tab, with the word “Threads” in the search bar. An admit one ticket icon is shown in the right side of the search bar. The second screenshot shows a black screen with a white pass featuring the Threads logo. At the bottom of the screen, there’s a button that says, “Open Threads.”

Facebook FAQs

33. What is Meta Business Suite?

Meta Business Suite is a desktop and mobile app that lets you connect both your Facebook and Instagram accounts in one place. Connect your Facebook and Instagram business pages to Meta Business Suite and dive into scheduling posts, parsing data insights and connecting third party tools like Sprout Social. You can manage Facebook, Instagram, Messenger posts, ads and communications and track their content performance. You can also add and manage an Ad account with Business Manager.

The add an ad account screen in Meta Business Suite

34. What is the Creator Studio for Facebook and Instagram?

Creator Studio is a platform that allows brands and content creators to manage their content, track audience engagement and monetize content on Meta platforms. There are several tools you can use on the platform; we recommend reviewing our full guide to Creator Studio for Facebook and Instagram.

35. What are the best times to post on Facebook?

The short answer is whenever your target audience is most often on the platform. The longer answer is that it varies by industry and day of the week. In general, Monday through Thursday, 8 a.m. to early afternoon are the best times to post, with any time on Sunday being the worst. You can get more specific in our guide to the best times to post on Facebook.

36. How can you schedule Facebook posts?

It’s difficult to imagine running an entire social media strategy without being able to schedule Facebook posts. There are a few ways you can schedule content ahead of time. First, navigate to the main dashboard of the Meta Business Suite. From here, choose the planner tab and then “Create Post.”

You also have two options for scheduling posts in Sprout. The first is by choosing the “Compose” icon, drafting your post and then choosing a time to schedule. The other path is to use Sprout Queue, found in the “Publishing” tab of your Sprout dashboard. This is a great option when you have content you don’t need to go out at a specific time, as you can let the Sprout Queue choose the best option with the Viral Post feature.

Sprout Social's Facebook dashboard with optimal send times that allows you to manage post publishing based on the best engagement rates.

37. How do hashtags work on Facebook for businesses?

Hashtags on Facebook are great for tracking influencer campaigns as well as trending topics. They can be used to categorize conversations your brand is having on the platform. Make sure you avoid spaces between words and all forms of punctuation in the hashtag.

A Facebook page shows search results for #Portland, which includes 3.4 million posts. A post from a florist called Botanica Floral Design is at the top.

TikTok FAQs

38. How many active users does TikTok have?

As of 2024, TikTok has over 1.5 billion monthly active users. This makes it the fifth most popular social media platform in the world.

39. How often should I post on TikTok?

TikTok suggests a best practice of posting one to four times a day, and experimenting with times and types of content. Ultimately, how often you post on TikTok should be guided by your audience and how often you can intentionally create quality content to share.

40. What are the best times to post on TikTok?

The optimum times to post on TikTok are generally Tuesday to Wednesday, in two time blocks: 2 p.m. to 5 p.m. or 3 p.m. to 6 p.m. To get more specific, we have a guide to the best times to post on TikTok broken down by industry.

Based on data from Sprout Social, a data heat map show shows the best times to post on TikTok globally in 2024.

41. How do I get started with ads on TikTok?

TikTok offers a wide variety of ad types, including both video and image. To get started, you’ll need to create an account on TikTok Ads Manager. Once you’re all signed up, dive into our full guide to ads on TikTok for next steps, including how to install the TikTok Pixel on your website.

42. How do I increase my TikTok engagement rate?

The number one approach to increasing your TikTok engagement rate is to focus on quality over quantity.. For example, posting a well-planned and executed video once a week will give you better results than posting subpar content multiple times a week. Also ensure you post at optimal times (see above) and invite your audience to engage in the comments.

43. How can I use TikTok for influencer marketing?

As a video-forward platform, TikTok is a goldmine for brands looking to strengthen their influencer marketing strategy. There are over 100,000 influencers on TikTok in the US alone. Using TikTok in your influencer strategy involves identifying the right influencers, tracking trending hashtags and keeping a pulse on conversations relevant to your brand. Read more in our guide to TikTok for influencer marketing.

YouTube FAQs

44. What are YouTube Shorts and how can I use them to promote my brand?

Consumers love short-form content. If you’re familiar with Instagram’s Reels or TikTok in general, YouTube Shorts will feel similar. These vertical videos tend to be 60 seconds or less, and creators use them as standalone pieces or to share clips of their longer videos. You can use the same approach you would with TikTok, tweaking to speak specifically to your YouTube subscribers.

45. Are marketers using YouTube Stories?

Yes! According to a report, 59% of marketers currently using YouTube plan to increase their usage. This was the largest percentage of any social media platform.

46. How do I promote my videos on YouTube?

YouTube’s Help page offers an in-depth guide on how to promote videos on YouTube. Suggestions include cross-posting, interacting with your audience and using Google Ads for Video.

47. How can I optimize my videos on YouTube?

Search engine optimization (SEO) is key to making sure your videos get in front of your target audience. There are several things to consider—thankfully, we have a guide for YouTube SEO that breaks it down.

48. What are YouTube hashtags and why should I use them?

YouTube hashtags are similar to hashtags on other platforms. They help you categorize your content and help users find your videos. However, on YouTube, hashtags come with a few extra benefits in the SEO realm. Hashtags help YouTube understand the context of your video, and increase the chances of your content getting in front of the right people.

YouTube hashtags help you understand the context of your video

49. How can I use YouTube for influencer marketing?

YouTube is the second most popular platform for influencer marketing, and it’s easy to see why. With options for both short form and long-form videos, brands can work with influencers to tell visual, engaging stories in multiple ways. Use our YouTube influencer marketing guide to build your strategy.

LinkedIn FAQs

50. How many members does LinkedIn have around the world?

Globally, LinkedIn membership exceeds 900 million in 200 countries and regions.

51. How can I create an effective LinkedIn Business Page?

Creating an effective LinkedIn Business Page comes down to building and managing it like a true marketing asset. There are many different sections, sub pages and approaches that allow you to be creative and explore new ways to connect with your target audience.

52. Are LinkedIn Ads worth the hype?

Linked Ads can bring a high return on investment. LinkedIn is rated the number one platform for B2B lead generation, and brands have seen a 33% increase in purchase intent from ad exposure on LinkedIn. Marketers say they see two times higher conversion rate on LinkedIn.

53. How do LinkedIn hashtags work?

LinkedIn hashtags are keywords and phrases that help bring your content to your target audience.. You can add them to your posts and on your business and personal pages. Unlike other platforms, LinkedIn heavily encourages using multiple hashtags, including a space where you can select up to three relevant hashtags for your business page.

A search bar at the top of the LinkedIn page shows “#cybersecurity.” Below on the left, there are options to sort search results, like “people” and “products.” In the center is a post from a LinkedIn user that includes the cybersecurity hashtag.

54. What are the most important LinkedIn metrics to track?

Ultimately, your brand may have specific metrics you want to track, even if these don’t appear on common “most important” lists. However, we recommend focusing on data in the visitors, followers and engagement spaces. These LinkedIn metrics will give you a solid look at how your content is performing and who is coming to your page.

Bonus Question

Did we answer most of your social media questions?

Let us know if you have any other pressing questions about social media or platform FAQs that you’d like us to answer. We understand that things change quickly and you need answers just as fast. Be sure to check out our social media stats to understand the landscape better across all social platforms.